NCAA ready to sanction erring airlines

Advertisements
Advertisements
Advertisements
Advertisements
Advertisements
Advertisements
Advertisements
SHARE

The Nigerian Civil Aviation Authority,NCAA, has restated its intention to enforce sanctions on airlines treating passenger shabbily.

But the regulator will first enlighten air travelers on steps to take in case of flight delays or cancellations by airlines.

Director-General of NCAA, Capt. Musa Nuhu told journalists in Lagos that such step would enable the passengers respond appropriately in cases where their rights are trampled upon by airlines.

Capt. Nuhu also said that the law on 100 per cent refund on air tickets in cases of a three-hour delay is not novel to the Nigerian Civil Aviation Regulation (NCAR), stressing that it was gazetted by the Federal Government and has been in existence since 2015.

Before the 2015 amendment to the extant regulations, airlines were supposed to pay 100 per cent compensation to passengers after two hours of delay, but the regulatory agency amended it to three hours in order to accommodate the complaints of the indigenous airlines and in a bid to ensure fair play.

YOU MAY ALSO LIKE:  Senates prescribes HND as qualification for president, governor

He, however, clarified that in the case of natural phenomenon, the airlines would not be sanctioned by the agency, describing it as a force majeure.

Speaking further, Capt. Nuhu noted that airlines were given Air Operators’ Certificates (AOCs) based on the fact that they would comply with civil aviation regulations.

He also maintained that once any of the carriers is found wanting, the agency would not hesitate to sanction such an airline accordingly.